Monday 21st May 2012
Remote Access
What is it?
Remote Access is the ability to get access to a computer or a network from a remote distance. In corporations, people at branch offices, telecommuters, and people who are travelling may need access to their company’s network.
Overview
From the provision of secure access to your corporate LAN through to the integration and management of equipment into a seamless and secure remote access system, BT Al Saudia’s Remote Access solution enables you to simplify the growing area of teleworking and Remote Access.
Products
- Online trouble ticketing for management, tracking and reporting
- Available 24 hours a day, 7 days a week
- Built on ITIL processes
Download Service Desk Userguide
BT Al Saudia connectivity services are subject to the CITC Regulatory Document (195/1429) of the VSAT satellite services and Internet Service Providers.