Monday 21st May 2012
DIA
What is it?
Direct Internet Access (DIA) is a dedicated internet service with a pre-determined upload/download rate.
Overview
BT Al Saudia offers managed DIA connections through our local ISP partners. BTaS insures the delivery of the specified upload/download rates.
Products
- Online trouble ticketing for management, tracking and reporting
- Available 24 hours a day, 7 days a week
- Built on ITIL processes
Download Service Desk Userguide
BT Al Saudia connectivity services are subject to the CITC Regulatory Document (195/1429) of the VSAT satellite services and Internet Service Providers.