Monday 21st May 2012
Unified Communications
What is it?
Unified Communications combine all forms of business communications into a unified solution. Voice, video, data, and mobile applications are integrated into a fixed and/or mobile network to enable the users to communicate in any workspace and on any media, device, or operating system.
Overview
As an Advanced Unified Communications Partner with Cisco, BT Al Saudia provides all UC services and support including IP Telephony, Video Conferencing and VOIP.
Products
- Online trouble ticketing for management, tracking and reporting
- Available 24 hours a day, 7 days a week
- Built on ITIL processes
Download Service Desk Userguide
BT Al Saudia connectivity services are subject to the CITC Regulatory Document (195/1429) of the VSAT satellite services and Internet Service Providers.